Backups

What a backup holds

A compressed copy of every file on your server at the moment it was taken: your world, your plugins, your mods and your config files. You will find them in the Backups tab of your server panel, and you can roll back to any of them with one click.

Daily, and before every change

We take one automatically every day, plus an extra one before anything that touches your files: an upgrade, a version change, a game change, a reset, or a move to another machine. Automatic backups do not use your slots and follow their own rotation: the last 7 daily and the last 4 weekly are kept, and each operation keeps the newest backup taken before it.

Slots and space

Every server has 5 slots for manual backups, 20 GB of backup space in total, and each backup is kept for 30 days. When slots or space run out we tell you exactly which one stopped you.

You can keep a backup so it is never deleted automatically — but a kept backup still holds its slot, so do not keep everything.

Clean or mid-play

Before taking a backup we ask the game to save and pause its writes for a moment. If that works the backup is badged Clean; if it does not, it is badged Mid-play — the last few seconds of play may be missing.

Minecraft, Palworld, Rust and FiveM all support the save-before-copy step. Hytale has no documented flush command, so its backups are always Mid-play — we say so rather than pretend otherwise.

The off-site copy and downloads

Every stored backup gets a second copy in off-site storage on a different provider from your server's machine, so your backup survives even if the whole machine is lost. Each backup shows where it is: Copying off-site while it travels, Off-site copy once it lands.

As soon as the off-site copy is done the Download button opens — it hands you a direct link to a tar.zst file. The link lives for a few minutes, and you get 10 downloads an hour.

Restoring

Press Restore on the backup you want. We take a copy of the current state first so you can come back if you change your mind, then stop the server, roll the files back, and start it again.

If the local archive is corrupt or missing we pull the backup from off-site storage automatically. We also re-check backups byte for byte on a schedule, so a corrupt one is flagged and healed from the off-site copy.

After your subscription ends

When your subscription expires your files and backups stay downloadable from the panel for the whole grace period. Once the server is deleted, backups that have an off-site copy move into the vault on your account — at /dashboard/backups — where you can download them for another 30 days.

When a backup fails

A failed backup sends you a message, and the reason sits on the backup card itself:

• Out of disk space — delete an old backup, or files you no longer need, from the Files tab
• The server did not answer — try stopping it and taking the backup while it is off
• It keeps failing — open a support ticket with your server code

Your last good backup stays exactly where it is however many new ones fail, and the automatic schedule carries on by itself.